Horror Con FAQs

All of our venues are accessible. On each of our events you can view the full accessibility information for the venue.

Head to the individual event page – or click buy tickets in the menu.

Realistic firearms
Sharp objects
Functional weapons
Pyrotechnics
Gas canisters
Laser pointers
Metal blades
Anything restricted from being carried by UK law
Wooden or metal bats

Public Areas: Photography is permitted in all public areas of the event, unless otherwise stated by signage or event staff.

Permission: Always obtain permission before photographing individuals or small groups. Respect those who prefer not to be photographed or request to review photos.

Respectful Photography: Photos that compromise an individual’s decency or dignity are strictly prohibited. This includes invasive or disrespectful angles.

Equipment: Photographers must hold their own equipment. The use of free-standing equipment or additional lights and flashes is not allowed unless it is part of an official trading or exhibiting space.

Power Usage: Using power sockets within the venue requires prior permission from the event organisers and, if applicable, the venue itself. This applies especially to areas outside designated event spaces.

Photos taken at Northern Frights Events may not be sold to any outlets, including press, without explicit permission.

Guest autographs and selfies will be available to purchase on the day at their table. Prices will be online in advance.

For professional photo shoots you can book on the day at our photo desk next to the guests.

When booking through our main site you can choose to add on booking protection at an additional cost to get a full refund should you or anyone in your party be unable to attend through:

Illness, accidental injury or bereavement
Transport failure or breakdown
Jury service or court summons
Burglary, fire, flood or malicious damage
Armed forces or emergency service staff recall
Travel ban or adverse weather travel warning
If you test positive for COVID-19, or if a member of your immediate family tests positive and your required self-isolation period covers the event date.
Please read the full t’s and c’s on the ticket site at checkout

Non-realistic weapons
Blunt metal weapons in a sheath
Props that are clearly non-threatening, such as those with a red/orange tip or made from safe materials.

We may feature a professional photo booth at our events for high-quality photos. Images from this booth, as well as those taken by event photographers, may be used by Northern Frights Events in future advertising, promotional materials, or online content. By participating in the photo booth or being photographed by event photographers, you consent to the use of these images for such purposes.

On the day – the guests will be at their tables between 10.30am – 5pm. 10.30am – 11pm is for early access ticket holders only.

Guests won’t be at their tables during breaks, panels or during their professional photo shoots.

View our carers policy

Yes, tickets can be purchased at the door if the event is not sold out. Please be aware that day-of tickets are typically more expensive. If we are sold out, entry will only be possible if space becomes available. Note that tickets for certain events, such as balls or those requiring advance headcounts, will not be available at the door.

All props and weapons will be checked upon entry, and those not adhering to guidelines will not be permitted inside. Always cover and stow away props when outside the venue to avoid public alarm and potential police interaction.

You will not receive a refund if you are turned away from the event for breaking any of these rules.

Please view the guest page to see pricing.

Applications for Essential Companion tickets (Carers Tickets) and Northern Frights Digital Access Passes must be submitted at least 14 days before the event.

Some of our events are for over 18s only. For events that are “family-friendly”, children will require a ticket. All children under 16 must be accompanied by a full-price paying adult.

We have zero tolerance for violence, threats, intimidation, or nudity. Any simulated violence must be pre-approved. Costumes must cover more than standard swimwear, and illusions of nudity are banned.

Costumes deemed offensive by the casual observer are not allowed. This includes costumes that may cause public concern due to realistic weapon props. Ensure all props are covered when travelling to and from the venue. Outfits should pass the “social media” test, meaning if widely viewed, they shouldn’t offend the general public. Offensive behaviour, including non-consensual touching, aggression, inappropriate actions or comments, and excessive swearing, is prohibited.

We recognise that our events sometimes include horror themes. If your costume is likely to scare or disturb the general public, please consider covering up while in non-event areas.

Each purchase is for ONE autograph only. You may purchase multiple autographs.

• We are a one-person company: The weeks leading up to an event are incredibly busy with final preparations. There is no team to handle administrative requests, so last-minute changes are simply not feasible.
• Accessibility planning takes time: Providing reasonable adjustments, such as seating arrangements or access accommodations, requires careful coordination to ensure a smooth experience for all attendees.

We understand this may not be ideal for everyone, but as a small company without a team of staff, we must adhere to these timelines to provide the best event possible.

Thank you for your understanding and cooperation.

An event accessibility guide will be sent out to everyone who has purchased a ticket before the event. This will include information on access, toilets, relaxed areas, early access, etc.

All tickets are non-refundable unless the event is cancelled. This policy is standard among most event companies to maintain financial stability and smooth event operations. For added protection, our ticketing site offers an insurance option, which you may choose to purchase. You can sell your tickets to someone else – this isn’t a service we offer.

Always be mindful of your surroundings and other attendees.
Avoid blocking aisles, doorways, and stairs when posing for or taking photos.
Always ask a cosplayer’s permission before photographing them.
Harassment or any form of inappropriate behaviour will not be tolerated at the convention and may lead to you being removed from the event.

You can – But we can’t guarantee anything.

You must get in touch at least 14 days before the event. We are unable to help with enquiries in the 14 days leading up to the event.

We know that waiting in lines can be difficult for some attendees, and we’re committed to making our event accessible to everyone. Whether you experience mobility challenges, physical limitations, sensory impairments, cognitive difficulties, mental health conditions, or any other disability—visible or not—we aim to provide the assistance you need.

To ensure we can fairly support those who require additional help to contact us on hello@northernfrights.co.uk with your ticket number and a copy of one of these documents.

• Documentation confirming receipt of Disability Living Allowance (DLA)
• An Attendance Allowance (AA) award notice
• Personal Independence Payment (PIP) documentation
• Confirmation of Armed Forces Independence Payment
• A photocopy of both sides of a valid Blue Badge
• Proof of registration as visually impaired
• A medical letter from your doctor or specialist explaining the need for assistance

To help make your experience smoother, we can arrange a pass for you to collect on the day of the event. This pass will allow for early access and queue jump privileges.

Please note that requests for accessibility passes must be submitted at least two weeks before the event (why? – see what is the cut off section above) to allow us adequate time to prepare. Decisions regarding additional support are made at the discretion of the event organisers.

We appreciate your understanding and cooperation in helping us create an inclusive and welcoming environment for all.

Guests occasionally cancel due to other commitments. Tickets are only refundable if the event is cancelled not an individual guest.

Yes, more than one person can be in a photo op. One purchase allows 2 adults (and up to 2 under 12’s) in one photo.

If you wish there to be more than 2 adults in a photo, the additional people will require their own ticket. 4 people MAXIMUM in a photo.

For our professional photo shoots you will receive a digital copy of your photo within 2 weeks after the event. Keep an eye on your emails for a link where the guest photos will be posted.

For a selfie you can take it yourself on your phone, or ask one of the event staff to take a photo on your phone for you.

Timings will be confirmed no later than 2 weeks before the event.

This is guest dependant and can be seen on the guest page.

All of our venues are accessible. On each of our events you can view the full accessibility information for the venue.

Head to the individual event page – or click buy tickets in the menu.

Realistic firearms
Sharp objects
Functional weapons
Pyrotechnics
Gas canisters
Laser pointers
Metal blades
Anything restricted from being carried by UK law
Wooden or metal bats

Public Areas: Photography is permitted in all public areas of the event, unless otherwise stated by signage or event staff.

Permission: Always obtain permission before photographing individuals or small groups. Respect those who prefer not to be photographed or request to review photos.

Respectful Photography: Photos that compromise an individual’s decency or dignity are strictly prohibited. This includes invasive or disrespectful angles.

Equipment: Photographers must hold their own equipment. The use of free-standing equipment or additional lights and flashes is not allowed unless it is part of an official trading or exhibiting space.

Power Usage: Using power sockets within the venue requires prior permission from the event organisers and, if applicable, the venue itself. This applies especially to areas outside designated event spaces.

Photos taken at Northern Frights Events may not be sold to any outlets, including press, without explicit permission.

Guest autographs and selfies will be available to purchase on the day at their table. Prices will be online in advance.

For professional photo shoots you can book on the day at our photo desk next to the guests.

When booking through our main site you can choose to add on booking protection at an additional cost to get a full refund should you or anyone in your party be unable to attend through:

Illness, accidental injury or bereavement
Transport failure or breakdown
Jury service or court summons
Burglary, fire, flood or malicious damage
Armed forces or emergency service staff recall
Travel ban or adverse weather travel warning
If you test positive for COVID-19, or if a member of your immediate family tests positive and your required self-isolation period covers the event date.
Please read the full t’s and c’s on the ticket site at checkout

Non-realistic weapons
Blunt metal weapons in a sheath
Props that are clearly non-threatening, such as those with a red/orange tip or made from safe materials.

We may feature a professional photo booth at our events for high-quality photos. Images from this booth, as well as those taken by event photographers, may be used by Northern Frights Events in future advertising, promotional materials, or online content. By participating in the photo booth or being photographed by event photographers, you consent to the use of these images for such purposes.

On the day – the guests will be at their tables between 10.30am – 5pm. 10.30am – 11pm is for early access ticket holders only.

Guests won’t be at their tables during breaks, panels or during their professional photo shoots.

View our carers policy

Yes, tickets can be purchased at the door if the event is not sold out. Please be aware that day-of tickets are typically more expensive. If we are sold out, entry will only be possible if space becomes available. Note that tickets for certain events, such as balls or those requiring advance headcounts, will not be available at the door.

All props and weapons will be checked upon entry, and those not adhering to guidelines will not be permitted inside. Always cover and stow away props when outside the venue to avoid public alarm and potential police interaction.

You will not receive a refund if you are turned away from the event for breaking any of these rules.

Please view the guest page to see pricing.

Applications for Essential Companion tickets (Carers Tickets) and Northern Frights Digital Access Passes must be submitted at least 14 days before the event.

Some of our events are for over 18s only. For events that are “family-friendly”, children will require a ticket. All children under 16 must be accompanied by a full-price paying adult.

We have zero tolerance for violence, threats, intimidation, or nudity. Any simulated violence must be pre-approved. Costumes must cover more than standard swimwear, and illusions of nudity are banned.

Costumes deemed offensive by the casual observer are not allowed. This includes costumes that may cause public concern due to realistic weapon props. Ensure all props are covered when travelling to and from the venue. Outfits should pass the “social media” test, meaning if widely viewed, they shouldn’t offend the general public. Offensive behaviour, including non-consensual touching, aggression, inappropriate actions or comments, and excessive swearing, is prohibited.

We recognise that our events sometimes include horror themes. If your costume is likely to scare or disturb the general public, please consider covering up while in non-event areas.

Each purchase is for ONE autograph only. You may purchase multiple autographs.

• We are a one-person company: The weeks leading up to an event are incredibly busy with final preparations. There is no team to handle administrative requests, so last-minute changes are simply not feasible.
• Accessibility planning takes time: Providing reasonable adjustments, such as seating arrangements or access accommodations, requires careful coordination to ensure a smooth experience for all attendees.

We understand this may not be ideal for everyone, but as a small company without a team of staff, we must adhere to these timelines to provide the best event possible.

Thank you for your understanding and cooperation.

An event accessibility guide will be sent out to everyone who has purchased a ticket before the event. This will include information on access, toilets, relaxed areas, early access, etc.

All tickets are non-refundable unless the event is cancelled. This policy is standard among most event companies to maintain financial stability and smooth event operations. For added protection, our ticketing site offers an insurance option, which you may choose to purchase. You can sell your tickets to someone else – this isn’t a service we offer.

Always be mindful of your surroundings and other attendees.
Avoid blocking aisles, doorways, and stairs when posing for or taking photos.
Always ask a cosplayer’s permission before photographing them.
Harassment or any form of inappropriate behaviour will not be tolerated at the convention and may lead to you being removed from the event.

You can – But we can’t guarantee anything.

You must get in touch at least 14 days before the event. We are unable to help with enquiries in the 14 days leading up to the event.

We know that waiting in lines can be difficult for some attendees, and we’re committed to making our event accessible to everyone. Whether you experience mobility challenges, physical limitations, sensory impairments, cognitive difficulties, mental health conditions, or any other disability—visible or not—we aim to provide the assistance you need.

To ensure we can fairly support those who require additional help to contact us on hello@northernfrights.co.uk with your ticket number and a copy of one of these documents.

• Documentation confirming receipt of Disability Living Allowance (DLA)
• An Attendance Allowance (AA) award notice
• Personal Independence Payment (PIP) documentation
• Confirmation of Armed Forces Independence Payment
• A photocopy of both sides of a valid Blue Badge
• Proof of registration as visually impaired
• A medical letter from your doctor or specialist explaining the need for assistance

To help make your experience smoother, we can arrange a pass for you to collect on the day of the event. This pass will allow for early access and queue jump privileges.

Please note that requests for accessibility passes must be submitted at least two weeks before the event (why? – see what is the cut off section above) to allow us adequate time to prepare. Decisions regarding additional support are made at the discretion of the event organisers.

We appreciate your understanding and cooperation in helping us create an inclusive and welcoming environment for all.

Guests occasionally cancel due to other commitments. Tickets are only refundable if the event is cancelled not an individual guest.

Yes, more than one person can be in a photo op. One purchase allows 2 adults (and up to 2 under 12’s) in one photo.

If you wish there to be more than 2 adults in a photo, the additional people will require their own ticket. 4 people MAXIMUM in a photo.

For our professional photo shoots you will receive a digital copy of your photo within 2 weeks after the event. Keep an eye on your emails for a link where the guest photos will be posted.

For a selfie you can take it yourself on your phone, or ask one of the event staff to take a photo on your phone for you.

Timings will be confirmed no later than 2 weeks before the event.

This is guest dependant and can be seen on the guest page.

All of our venues are accessible. On each of our events you can view the full accessibility information for the venue.

Head to the individual event page – or click buy tickets in the menu.

Realistic firearms
Sharp objects
Functional weapons
Pyrotechnics
Gas canisters
Laser pointers
Metal blades
Anything restricted from being carried by UK law
Wooden or metal bats

Public Areas: Photography is permitted in all public areas of the event, unless otherwise stated by signage or event staff.

Permission: Always obtain permission before photographing individuals or small groups. Respect those who prefer not to be photographed or request to review photos.

Respectful Photography: Photos that compromise an individual’s decency or dignity are strictly prohibited. This includes invasive or disrespectful angles.

Equipment: Photographers must hold their own equipment. The use of free-standing equipment or additional lights and flashes is not allowed unless it is part of an official trading or exhibiting space.

Power Usage: Using power sockets within the venue requires prior permission from the event organisers and, if applicable, the venue itself. This applies especially to areas outside designated event spaces.

Photos taken at Northern Frights Events may not be sold to any outlets, including press, without explicit permission.

Guest autographs and selfies will be available to purchase on the day at their table. Prices will be online in advance.

For professional photo shoots you can book on the day at our photo desk next to the guests.

When booking through our main site you can choose to add on booking protection at an additional cost to get a full refund should you or anyone in your party be unable to attend through:

Illness, accidental injury or bereavement
Transport failure or breakdown
Jury service or court summons
Burglary, fire, flood or malicious damage
Armed forces or emergency service staff recall
Travel ban or adverse weather travel warning
If you test positive for COVID-19, or if a member of your immediate family tests positive and your required self-isolation period covers the event date.
Please read the full t’s and c’s on the ticket site at checkout

Non-realistic weapons
Blunt metal weapons in a sheath
Props that are clearly non-threatening, such as those with a red/orange tip or made from safe materials.

We may feature a professional photo booth at our events for high-quality photos. Images from this booth, as well as those taken by event photographers, may be used by Northern Frights Events in future advertising, promotional materials, or online content. By participating in the photo booth or being photographed by event photographers, you consent to the use of these images for such purposes.

On the day – the guests will be at their tables between 10.30am – 5pm. 10.30am – 11pm is for early access ticket holders only.

Guests won’t be at their tables during breaks, panels or during their professional photo shoots.

View our carers policy

Yes, tickets can be purchased at the door if the event is not sold out. Please be aware that day-of tickets are typically more expensive. If we are sold out, entry will only be possible if space becomes available. Note that tickets for certain events, such as balls or those requiring advance headcounts, will not be available at the door.

All props and weapons will be checked upon entry, and those not adhering to guidelines will not be permitted inside. Always cover and stow away props when outside the venue to avoid public alarm and potential police interaction.

You will not receive a refund if you are turned away from the event for breaking any of these rules.

Please view the guest page to see pricing.

Applications for Essential Companion tickets (Carers Tickets) and Northern Frights Digital Access Passes must be submitted at least 14 days before the event.

Some of our events are for over 18s only. For events that are “family-friendly”, children will require a ticket. All children under 16 must be accompanied by a full-price paying adult.

We have zero tolerance for violence, threats, intimidation, or nudity. Any simulated violence must be pre-approved. Costumes must cover more than standard swimwear, and illusions of nudity are banned.

Costumes deemed offensive by the casual observer are not allowed. This includes costumes that may cause public concern due to realistic weapon props. Ensure all props are covered when travelling to and from the venue. Outfits should pass the “social media” test, meaning if widely viewed, they shouldn’t offend the general public. Offensive behaviour, including non-consensual touching, aggression, inappropriate actions or comments, and excessive swearing, is prohibited.

We recognise that our events sometimes include horror themes. If your costume is likely to scare or disturb the general public, please consider covering up while in non-event areas.

Each purchase is for ONE autograph only. You may purchase multiple autographs.

• We are a one-person company: The weeks leading up to an event are incredibly busy with final preparations. There is no team to handle administrative requests, so last-minute changes are simply not feasible.
• Accessibility planning takes time: Providing reasonable adjustments, such as seating arrangements or access accommodations, requires careful coordination to ensure a smooth experience for all attendees.

We understand this may not be ideal for everyone, but as a small company without a team of staff, we must adhere to these timelines to provide the best event possible.

Thank you for your understanding and cooperation.

An event accessibility guide will be sent out to everyone who has purchased a ticket before the event. This will include information on access, toilets, relaxed areas, early access, etc.

All tickets are non-refundable unless the event is cancelled. This policy is standard among most event companies to maintain financial stability and smooth event operations. For added protection, our ticketing site offers an insurance option, which you may choose to purchase. You can sell your tickets to someone else – this isn’t a service we offer.

Always be mindful of your surroundings and other attendees.
Avoid blocking aisles, doorways, and stairs when posing for or taking photos.
Always ask a cosplayer’s permission before photographing them.
Harassment or any form of inappropriate behaviour will not be tolerated at the convention and may lead to you being removed from the event.

You can – But we can’t guarantee anything.

You must get in touch at least 14 days before the event. We are unable to help with enquiries in the 14 days leading up to the event.

We know that waiting in lines can be difficult for some attendees, and we’re committed to making our event accessible to everyone. Whether you experience mobility challenges, physical limitations, sensory impairments, cognitive difficulties, mental health conditions, or any other disability—visible or not—we aim to provide the assistance you need.

To ensure we can fairly support those who require additional help to contact us on hello@northernfrights.co.uk with your ticket number and a copy of one of these documents.

• Documentation confirming receipt of Disability Living Allowance (DLA)
• An Attendance Allowance (AA) award notice
• Personal Independence Payment (PIP) documentation
• Confirmation of Armed Forces Independence Payment
• A photocopy of both sides of a valid Blue Badge
• Proof of registration as visually impaired
• A medical letter from your doctor or specialist explaining the need for assistance

To help make your experience smoother, we can arrange a pass for you to collect on the day of the event. This pass will allow for early access and queue jump privileges.

Please note that requests for accessibility passes must be submitted at least two weeks before the event (why? – see what is the cut off section above) to allow us adequate time to prepare. Decisions regarding additional support are made at the discretion of the event organisers.

We appreciate your understanding and cooperation in helping us create an inclusive and welcoming environment for all.

Guests occasionally cancel due to other commitments. Tickets are only refundable if the event is cancelled not an individual guest.

Yes, more than one person can be in a photo op. One purchase allows 2 adults (and up to 2 under 12’s) in one photo.

If you wish there to be more than 2 adults in a photo, the additional people will require their own ticket. 4 people MAXIMUM in a photo.

For our professional photo shoots you will receive a digital copy of your photo within 2 weeks after the event. Keep an eye on your emails for a link where the guest photos will be posted.

For a selfie you can take it yourself on your phone, or ask one of the event staff to take a photo on your phone for you.

Timings will be confirmed no later than 2 weeks before the event.

This is guest dependant and can be seen on the guest page.

All of our venues are accessible. On each of our events you can view the full accessibility information for the venue.

Head to the individual event page – or click buy tickets in the menu.

Realistic firearms
Sharp objects
Functional weapons
Pyrotechnics
Gas canisters
Laser pointers
Metal blades
Anything restricted from being carried by UK law
Wooden or metal bats

Public Areas: Photography is permitted in all public areas of the event, unless otherwise stated by signage or event staff.

Permission: Always obtain permission before photographing individuals or small groups. Respect those who prefer not to be photographed or request to review photos.

Respectful Photography: Photos that compromise an individual’s decency or dignity are strictly prohibited. This includes invasive or disrespectful angles.

Equipment: Photographers must hold their own equipment. The use of free-standing equipment or additional lights and flashes is not allowed unless it is part of an official trading or exhibiting space.

Power Usage: Using power sockets within the venue requires prior permission from the event organisers and, if applicable, the venue itself. This applies especially to areas outside designated event spaces.

Photos taken at Northern Frights Events may not be sold to any outlets, including press, without explicit permission.

Guest autographs and selfies will be available to purchase on the day at their table. Prices will be online in advance.

For professional photo shoots you can book on the day at our photo desk next to the guests.

When booking through our main site you can choose to add on booking protection at an additional cost to get a full refund should you or anyone in your party be unable to attend through:

Illness, accidental injury or bereavement
Transport failure or breakdown
Jury service or court summons
Burglary, fire, flood or malicious damage
Armed forces or emergency service staff recall
Travel ban or adverse weather travel warning
If you test positive for COVID-19, or if a member of your immediate family tests positive and your required self-isolation period covers the event date.
Please read the full t’s and c’s on the ticket site at checkout

Non-realistic weapons
Blunt metal weapons in a sheath
Props that are clearly non-threatening, such as those with a red/orange tip or made from safe materials.

We may feature a professional photo booth at our events for high-quality photos. Images from this booth, as well as those taken by event photographers, may be used by Northern Frights Events in future advertising, promotional materials, or online content. By participating in the photo booth or being photographed by event photographers, you consent to the use of these images for such purposes.

On the day – the guests will be at their tables between 10.30am – 5pm. 10.30am – 11pm is for early access ticket holders only.

Guests won’t be at their tables during breaks, panels or during their professional photo shoots.

View our carers policy

Yes, tickets can be purchased at the door if the event is not sold out. Please be aware that day-of tickets are typically more expensive. If we are sold out, entry will only be possible if space becomes available. Note that tickets for certain events, such as balls or those requiring advance headcounts, will not be available at the door.

All props and weapons will be checked upon entry, and those not adhering to guidelines will not be permitted inside. Always cover and stow away props when outside the venue to avoid public alarm and potential police interaction.

You will not receive a refund if you are turned away from the event for breaking any of these rules.

Please view the guest page to see pricing.

Applications for Essential Companion tickets (Carers Tickets) and Northern Frights Digital Access Passes must be submitted at least 14 days before the event.

Some of our events are for over 18s only. For events that are “family-friendly”, children will require a ticket. All children under 16 must be accompanied by a full-price paying adult.

We have zero tolerance for violence, threats, intimidation, or nudity. Any simulated violence must be pre-approved. Costumes must cover more than standard swimwear, and illusions of nudity are banned.

Costumes deemed offensive by the casual observer are not allowed. This includes costumes that may cause public concern due to realistic weapon props. Ensure all props are covered when travelling to and from the venue. Outfits should pass the “social media” test, meaning if widely viewed, they shouldn’t offend the general public. Offensive behaviour, including non-consensual touching, aggression, inappropriate actions or comments, and excessive swearing, is prohibited.

We recognise that our events sometimes include horror themes. If your costume is likely to scare or disturb the general public, please consider covering up while in non-event areas.

Each purchase is for ONE autograph only. You may purchase multiple autographs.

• We are a one-person company: The weeks leading up to an event are incredibly busy with final preparations. There is no team to handle administrative requests, so last-minute changes are simply not feasible.
• Accessibility planning takes time: Providing reasonable adjustments, such as seating arrangements or access accommodations, requires careful coordination to ensure a smooth experience for all attendees.

We understand this may not be ideal for everyone, but as a small company without a team of staff, we must adhere to these timelines to provide the best event possible.

Thank you for your understanding and cooperation.

An event accessibility guide will be sent out to everyone who has purchased a ticket before the event. This will include information on access, toilets, relaxed areas, early access, etc.

All tickets are non-refundable unless the event is cancelled. This policy is standard among most event companies to maintain financial stability and smooth event operations. For added protection, our ticketing site offers an insurance option, which you may choose to purchase. You can sell your tickets to someone else – this isn’t a service we offer.

Always be mindful of your surroundings and other attendees.
Avoid blocking aisles, doorways, and stairs when posing for or taking photos.
Always ask a cosplayer’s permission before photographing them.
Harassment or any form of inappropriate behaviour will not be tolerated at the convention and may lead to you being removed from the event.

You can – But we can’t guarantee anything.

You must get in touch at least 14 days before the event. We are unable to help with enquiries in the 14 days leading up to the event.

We know that waiting in lines can be difficult for some attendees, and we’re committed to making our event accessible to everyone. Whether you experience mobility challenges, physical limitations, sensory impairments, cognitive difficulties, mental health conditions, or any other disability—visible or not—we aim to provide the assistance you need.

To ensure we can fairly support those who require additional help to contact us on hello@northernfrights.co.uk with your ticket number and a copy of one of these documents.

• Documentation confirming receipt of Disability Living Allowance (DLA)
• An Attendance Allowance (AA) award notice
• Personal Independence Payment (PIP) documentation
• Confirmation of Armed Forces Independence Payment
• A photocopy of both sides of a valid Blue Badge
• Proof of registration as visually impaired
• A medical letter from your doctor or specialist explaining the need for assistance

To help make your experience smoother, we can arrange a pass for you to collect on the day of the event. This pass will allow for early access and queue jump privileges.

Please note that requests for accessibility passes must be submitted at least two weeks before the event (why? – see what is the cut off section above) to allow us adequate time to prepare. Decisions regarding additional support are made at the discretion of the event organisers.

We appreciate your understanding and cooperation in helping us create an inclusive and welcoming environment for all.

Guests occasionally cancel due to other commitments. Tickets are only refundable if the event is cancelled not an individual guest.

Yes, more than one person can be in a photo op. One purchase allows 2 adults (and up to 2 under 12’s) in one photo.

If you wish there to be more than 2 adults in a photo, the additional people will require their own ticket. 4 people MAXIMUM in a photo.

For our professional photo shoots you will receive a digital copy of your photo within 2 weeks after the event. Keep an eye on your emails for a link where the guest photos will be posted.

For a selfie you can take it yourself on your phone, or ask one of the event staff to take a photo on your phone for you.

Timings will be confirmed no later than 2 weeks before the event.

This is guest dependant and can be seen on the guest page.

All of our venues are accessible. On each of our events you can view the full accessibility information for the venue.

Head to the individual event page – or click buy tickets in the menu.

Realistic firearms
Sharp objects
Functional weapons
Pyrotechnics
Gas canisters
Laser pointers
Metal blades
Anything restricted from being carried by UK law
Wooden or metal bats

Public Areas: Photography is permitted in all public areas of the event, unless otherwise stated by signage or event staff.

Permission: Always obtain permission before photographing individuals or small groups. Respect those who prefer not to be photographed or request to review photos.

Respectful Photography: Photos that compromise an individual’s decency or dignity are strictly prohibited. This includes invasive or disrespectful angles.

Equipment: Photographers must hold their own equipment. The use of free-standing equipment or additional lights and flashes is not allowed unless it is part of an official trading or exhibiting space.

Power Usage: Using power sockets within the venue requires prior permission from the event organisers and, if applicable, the venue itself. This applies especially to areas outside designated event spaces.

Photos taken at Northern Frights Events may not be sold to any outlets, including press, without explicit permission.

Guest autographs and selfies will be available to purchase on the day at their table. Prices will be online in advance.

For professional photo shoots you can book on the day at our photo desk next to the guests.

When booking through our main site you can choose to add on booking protection at an additional cost to get a full refund should you or anyone in your party be unable to attend through:

Illness, accidental injury or bereavement
Transport failure or breakdown
Jury service or court summons
Burglary, fire, flood or malicious damage
Armed forces or emergency service staff recall
Travel ban or adverse weather travel warning
If you test positive for COVID-19, or if a member of your immediate family tests positive and your required self-isolation period covers the event date.
Please read the full t’s and c’s on the ticket site at checkout

Non-realistic weapons
Blunt metal weapons in a sheath
Props that are clearly non-threatening, such as those with a red/orange tip or made from safe materials.

We may feature a professional photo booth at our events for high-quality photos. Images from this booth, as well as those taken by event photographers, may be used by Northern Frights Events in future advertising, promotional materials, or online content. By participating in the photo booth or being photographed by event photographers, you consent to the use of these images for such purposes.

On the day – the guests will be at their tables between 10.30am – 5pm. 10.30am – 11pm is for early access ticket holders only.

Guests won’t be at their tables during breaks, panels or during their professional photo shoots.

View our carers policy

Yes, tickets can be purchased at the door if the event is not sold out. Please be aware that day-of tickets are typically more expensive. If we are sold out, entry will only be possible if space becomes available. Note that tickets for certain events, such as balls or those requiring advance headcounts, will not be available at the door.

All props and weapons will be checked upon entry, and those not adhering to guidelines will not be permitted inside. Always cover and stow away props when outside the venue to avoid public alarm and potential police interaction.

You will not receive a refund if you are turned away from the event for breaking any of these rules.

Please view the guest page to see pricing.

Applications for Essential Companion tickets (Carers Tickets) and Northern Frights Digital Access Passes must be submitted at least 14 days before the event.

Some of our events are for over 18s only. For events that are “family-friendly”, children will require a ticket. All children under 16 must be accompanied by a full-price paying adult.

We have zero tolerance for violence, threats, intimidation, or nudity. Any simulated violence must be pre-approved. Costumes must cover more than standard swimwear, and illusions of nudity are banned.

Costumes deemed offensive by the casual observer are not allowed. This includes costumes that may cause public concern due to realistic weapon props. Ensure all props are covered when travelling to and from the venue. Outfits should pass the “social media” test, meaning if widely viewed, they shouldn’t offend the general public. Offensive behaviour, including non-consensual touching, aggression, inappropriate actions or comments, and excessive swearing, is prohibited.

We recognise that our events sometimes include horror themes. If your costume is likely to scare or disturb the general public, please consider covering up while in non-event areas.

Each purchase is for ONE autograph only. You may purchase multiple autographs.

• We are a one-person company: The weeks leading up to an event are incredibly busy with final preparations. There is no team to handle administrative requests, so last-minute changes are simply not feasible.
• Accessibility planning takes time: Providing reasonable adjustments, such as seating arrangements or access accommodations, requires careful coordination to ensure a smooth experience for all attendees.

We understand this may not be ideal for everyone, but as a small company without a team of staff, we must adhere to these timelines to provide the best event possible.

Thank you for your understanding and cooperation.

An event accessibility guide will be sent out to everyone who has purchased a ticket before the event. This will include information on access, toilets, relaxed areas, early access, etc.

All tickets are non-refundable unless the event is cancelled. This policy is standard among most event companies to maintain financial stability and smooth event operations. For added protection, our ticketing site offers an insurance option, which you may choose to purchase. You can sell your tickets to someone else – this isn’t a service we offer.

Always be mindful of your surroundings and other attendees.
Avoid blocking aisles, doorways, and stairs when posing for or taking photos.
Always ask a cosplayer’s permission before photographing them.
Harassment or any form of inappropriate behaviour will not be tolerated at the convention and may lead to you being removed from the event.

You can – But we can’t guarantee anything.

You must get in touch at least 14 days before the event. We are unable to help with enquiries in the 14 days leading up to the event.

We know that waiting in lines can be difficult for some attendees, and we’re committed to making our event accessible to everyone. Whether you experience mobility challenges, physical limitations, sensory impairments, cognitive difficulties, mental health conditions, or any other disability—visible or not—we aim to provide the assistance you need.

To ensure we can fairly support those who require additional help to contact us on hello@northernfrights.co.uk with your ticket number and a copy of one of these documents.

• Documentation confirming receipt of Disability Living Allowance (DLA)
• An Attendance Allowance (AA) award notice
• Personal Independence Payment (PIP) documentation
• Confirmation of Armed Forces Independence Payment
• A photocopy of both sides of a valid Blue Badge
• Proof of registration as visually impaired
• A medical letter from your doctor or specialist explaining the need for assistance

To help make your experience smoother, we can arrange a pass for you to collect on the day of the event. This pass will allow for early access and queue jump privileges.

Please note that requests for accessibility passes must be submitted at least two weeks before the event (why? – see what is the cut off section above) to allow us adequate time to prepare. Decisions regarding additional support are made at the discretion of the event organisers.

We appreciate your understanding and cooperation in helping us create an inclusive and welcoming environment for all.

Guests occasionally cancel due to other commitments. Tickets are only refundable if the event is cancelled not an individual guest.

Yes, more than one person can be in a photo op. One purchase allows 2 adults (and up to 2 under 12’s) in one photo.

If you wish there to be more than 2 adults in a photo, the additional people will require their own ticket. 4 people MAXIMUM in a photo.

For our professional photo shoots you will receive a digital copy of your photo within 2 weeks after the event. Keep an eye on your emails for a link where the guest photos will be posted.

For a selfie you can take it yourself on your phone, or ask one of the event staff to take a photo on your phone for you.

Timings will be confirmed no later than 2 weeks before the event.

This is guest dependant and can be seen on the guest page.